We at Clone Holdings, Inc (together with our affiliates, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, “Services”).

This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.

1. Personal Data we collect

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data if you create an account to use our

Services or communicate with us as follows:

and settings, the date and time of your request, and how you interact with our Services.

Information We Receive from Other Sources: We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential

customers of our business services.

We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services.

2. How we use Personal Data

We may use Personal Data for the following purposes:

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information, unless required by law.

As noted above, we may use Content you provide us to improve our Services, for example to train the models that power Clone Chat.

3. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

to do so to comply with a legal obligation, or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect

the safety, security, and integrity of our products, employees, users, or the public, or (vi) to protect against legal liability.

4. Retention

We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

In some cases, the length of time we retain data depends on your settings. For example, Clone Chat temporary chats will not appear in your history and will be kept up to 30 days for safety purposes.

5. Your rights

Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:

You can exercise some of these rights through your Clone Holdings, Inc account. If you are unable to exercise your rights through your account, please submit your request to support@clone.me .

A note about accuracy: Services like Clone Chat generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that a Clone output contains factually inaccurate information about you and you would like to request a correction or removal of the information, you can submit these requests through support@clone.me , and we will consider your request based on applicable law and the technical capabilities of our models.

Clone Holdings, Inc processes your Personal Data for the purposes described in this Privacy Policy on servers located in various jurisdictions, including processing and storing your Personal Data in our facilities and servers in the United States. While data protection law varies by country, we apply the protections described in this policy to your Personal Data regardless of where it is processed, and only transfer that data pursuant to legally valid transfer mechanisms.

6. Children

Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to Clone Holdings, Inc through the Services, please email us at support@clone.me . We will investigate any notification and, if appropriate, delete the Personal

Data from our systems. Users under 18 must have permission from their parent or guardian to use our Services.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

8. Additional U.S. state disclosures

Some U.S. state privacy laws require specific disclosures. The following table provides additional information about the categories of Personal Data we collect and how we use and disclose that information. You can read more about the Personal Data we collect and where we collect it from in “Personal Data we collect” above, how we use Personal Data in “How we use Personal Data” above, and how we retain Personal Data in “Security and Retention” below.

Category of Personal Data

● Commercial information, such as your transaction history

● Network activity information, such as Content and how you

interact with our Services

We use this information for the following purposes, as described above:

● Provide, analyze, and maintain our Services

● Communication ● information, such as your contact information when you send us email

● Geolocation data, such as the general area from which your device accesses our Services based on information like its IP address, or precise location information you choose to provide

● Your account credentials and payment information


Use of Personal Data

• Identifiers, such as your name, contact details, IP
• Improve and develop our Services and conduct research

• Communicate with you, including to send you information about our Services and events

We may disclose this information in the following circumstances, as described above:

• Vendors, service
• Prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services
• Comply with legal obligations and protect the rights, privacy, safety, or property of our users, Clone Holdings, Inc, or third

parties


Disclosure of Personal Data

• address, and other device identifiers
• providers, and affiliates to process in accordance with our instructions
• Government authorities or other third parties for the legal reasons described above
• Parties involved in Transactions
• Business account administrators for the reasons described above  
• Other users and third parties you interact or share information with

Depending on where you live and subject to applicable exceptions, you may have the following privacy rights in relation to your Personal Data:

We do not “sell” Personal Data or “share” Personal Data for cross-contextual behavioral

advertising, and we do not process Personal Data for “targeted advertising” purposes (as those terms are defined under state privacy laws). We also do not process sensitive Personal Data for the purposes of inferring characteristics about a consumer.

Exercising Your Rights. You can exercise privacy rights described in this section by submitting a request through support@clone.me .

Verification. In order to protect your Personal Data from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Data. If you do not have an account with us, or if we suspect

fraudulent or malicious activity, we may ask you to provide additional Personal Data for verification. If we cannot verify your identity, we will not be able to honor your request.

Authorized Agents. You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us. Authorized agent requests can be submitted to support@clone.me.

Appeals. Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights. To appeal a decision, please send your request to support@clone.me .

9. Changes to the privacy policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.

10. How to contact us

Please contact support@clone.me if you have any questions or concerns not already

addressed in this Privacy Policy.

Terms of Use

These Terms of Use apply to your use of all Clone Corp’s services for individuals, along with any

associated software applications and websites (all together, “Services”). These Terms form an

agreement between you and Clone Corp, and they include our Service Terms and important

provisions for resolving disputes through arbitration. By using our Services, you agree to these

Terms.

Our Privacy Policy explains how we collect and use personal information. Although it does not

form part of these Terms, it is an important document that you should read.

Registration and access

Minimum age. You must be at least 13 years old or the minimum age required in your country

to consent to use the Services. If you are under 18 you must have your parent or legal

guardian’s permission to use the Services.

Registration. You must provide accurate and complete information to register for an account to

use our Services. You may not share your account credentials or make your account available

to anyone else and are responsible for all activities that occur under your account. If you create

an account or use the Services on behalf of another person or entity, you must have the

authority to accept these Terms on their behalf.

Using our Services

What you can do. Subject to your compliance with these Terms, you may access and use our

Services. In using our Services, you must comply with all applicable laws as well as our Sharing

& Publication Policy , Usage Policies , and any other documentation, guidelines, or policies we

make available to you.

What you cannot do. You may not use our Services for any illegal, harmful, or abusive activity.

For example, you may not:

Use our Services in a way that infringes, misappropriates or violates anyone’s rights.

Modify, copy, lease, sell or distribute any of our Services.

Attempt to or assist anyone to reverse engineer, decompile or discover the source code

or underlying components of our Services, including our models, algorithms, or systems

(except to the extent this restriction is prohibited by applicable law).

Automatically or programmatically extract data or Output (defined below).

Represent that Output was human-generated when it was not.

Interfere with or disrupt our Services, including circumvent any rate limits or restrictions

or bypass any protective measures or safety mitigations we put on our Services.

Use Output to develop models that compete with Clone Corp.

Software. Our Services may allow you to download software, such as mobile applications,

which may update automatically to ensure you’re using the latest version. Our software may

include open source software that is governed by its own licenses that we’ve made available to

you.

Corporate domains. If you create an account using an email address owned by an

organization (for example, your employer), that account may be added to the organization's

business account with us, in which case we will provide notice to you so that you can help

facilitate the transfer of your account (unless your organization has already provided notice to

you that it may monitor and control your account). Once your account is transferred, the

organization’s administrator will be able to control your account, including being able to access

Content (defined below) and restrict or remove your access to the account.

Third party Services. Our services may include third party software, products, or services,

(“Third Party Services”) and some parts of our Services, like our browse feature, may include

output from those services (“Third Party Output”). Third Party Services and Third Party Output

are subject to their own terms, and we are not responsible for them.

Feedback. We appreciate your feedback, and you agree that we may use it without restriction

or compensation to you.

Content

Your content. You may provide input to the Services (“Input”), and receive output from the

Services based on the Input (“Output”). Input and Output are collectively “Content.” You are

responsible for Content, including ensuring that it does not violate any applicable law or these

Terms. You represent and warrant that you have all rights, licenses, and permissions needed to

provide Input to our Services.

Ownership of content. As between you and Clone Corp, and to the extent permitted by

applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby

assign to you all our right, title, and interest, if any, in and to Output.

Similarity of content. Due to the nature of our Services and artificial intelligence generally,

output may not be unique and other users may receive similar output from our Services. Our

assignment above does not extend to other users’ output or any Third Party Output.

Our use of content. We may use Content to provide, maintain, develop, and improve our

Services, comply with applicable law, enforce our terms and policies, and keep our Services

safe.

Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We

are constantly working to improve our Services to make them more accurate, reliable, safe, and

beneficial. Given the probabilistic nature of machine learning, use of our Services may, in some

situations, result in Output that does not accurately reflect real people, places, or facts.

When you use our Services you understand and agree:

Output may not always be accurate. You should not rely on Output from our Services as

a sole source of truth or factual information, or as a substitute for professional advice.

You must evaluate Output for accuracy and appropriateness for your use case, including

using human review as appropriate, before using or sharing Output from the Services.

You must not use any Output relating to a person for any purpose that could have a legal

or material impact on that person, such as making credit, educational, employment,

housing, insurance, legal, medical, or other important decisions about them.

Our Services may provide incomplete, incorrect, or offensive Output that does not

represent Clone Corp’s views. If Output references any third party products or services,

it doesn’t mean the third party endorses or is affiliated with Clone Corp.

Our IP rights

We and our affiliates own all rights, title, and interest in and to the Services. You may only use

our name and logo in accordance with our Brand Guidelines .

Paid accounts

Billing. If you purchase any Services, you will provide complete and accurate billing information,

including a valid payment method. For paid subscriptions, we will automatically charge your

payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for

all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed,

we may downgrade your account or suspend your access to our Services until payment is

received.

Service credits. You can pay for some Services in advance by purchasing service credits. All

service credits are subject to our Service Credit Terms .

Cancellation. You can cancel your paid subscription at any time. Payments are non-refundable,

except where required by law. These Terms do not override any mandatory local laws regarding

your cancellation rights.

Changes. We may change our prices from time to time. If we increase our subscription prices,

we will give you at least 30 days’ notice and any price increase will take effect on your next

renewal so that you can cancel if you do not agree to the price increase.

Termination and suspension

Termination. You are free to stop using our Services at any time. We reserve the right to

suspend or terminate your access to our Services or delete your account if we determine:

You breached these Terms or our Usage Policies .

We must do so to comply with the law.

Your use of our Services could cause risk or harm to Clone Corp, our users, or anyone

else.

We also may terminate your account if it has been inactive for over a year and you do not have

a paid account. If we do, we will provide you with advance notice.

Appeals. If you believe we have suspended or terminated your account in error, you can file an

appeal with us by contacting our Support team (support@clone.me) .

Discontinuation of Services

We may decide to discontinue our Services, but if we do, we will give you advance notice and a

refund for any prepaid, unused Services.

Disclaimer of warranties

OUR SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW,

WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS,

IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND

DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF

Merchantability, Fitness For A Particular Purpose, Satisfactory Quality,

Non-Infringement, And Quiet Enjoyment, And Any Warranties Arising Out

OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE

SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY

Content Will Be Secure Or Not Lost Or Altered.

YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT

YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF

TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL

Advice.

Limitation of liability

NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY

Indirect, Incidental, Special, Consequential, Or Exemplary Damages,

INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER

LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER

OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING

THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100).

THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT

Permitted By Applicable Law.

Some countries and states do not allow the disclaimer of certain warranties or the limitation of

certain damages, so some or all of the terms above may not apply to you, and you may have

additional rights. In that case, these Terms only limit our responsibilities to the maximum extent

permissible in your country of residence.

Clone Corp’S Affiliates, Suppliers, Licensors, And Distributors Are

Intended Third Party Beneficiaries Of This Section.

Indemnity

If you are a business or organization, to the extent permitted by law, you will indemnify and hold

harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and

expenses (including attorneys’ fees) from third party claims arising out of or relating to your use

of the Services and Content or any violation of these Terms.

Dispute resolution

YOU AND CLONE CORP AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND

Class Action Waiver Provisions:

MANDATORY ARBITRATION. You and Clone Corp agree to resolve any claims arising out of

or relating to these Terms or our Services, regardless of when the claim arose, even if it was

before these Terms existed (a “Dispute”), through final and binding arbitration. You may opt out

of arbitration within 30 days of account creation or of any updates to these arbitration terms

within 30 days after the update has taken effect by contacting support@clone.me

Informal dispute resolution. We would like to understand and try to address your concerns

prior to formal legal action. Before either of us files a claim against the other, we both agree to

try to resolve the Dispute informally. You agree to do so by sending us notice at

support@clone.me. We will do so by sending you notice to the email address associated with

your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to

initiate arbitration. We also both agree to attend an individual settlement conference if either

party requests one during this time. Any statute of limitations will be tolled during this informal

resolution process.

Arbitration forum. If we are unable to resolve the Dispute, either of us may commence

arbitration with National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute

Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as

applicable. Clone Corp will not seek attorneys’ fees and costs in arbitration unless the arbitrator

determines that your claim is frivolous. The activities described in these Terms involve interstate

commerce and the Federal Arbitration Act will govern the interpretation and enforcement of

these arbitration terms and any arbitration.

Arbitration procedures. The arbitration will be conducted by videoconference if possible, but if

the arbitrator determines a hearing should be conducted in person, the location will be mutually

agreed upon, in the county where you reside, or as determined by the arbitrator, unless the

batch arbitration process applies. The arbitration will be conducted by a sole arbitrator. The

arbitrator will be either a retired judge or an attorney licensed to practice law in the state of

California. The arbitrator will have exclusive authority to resolve any Dispute, except the state or

federal courts of San Francisco, California have the authority to determine any Dispute about

enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out

below. Any settlement offer amounts will not be disclosed to the arbitrator by either party until

after the arbitrator determines the final award, if any. The arbitrator has the authority to grant

motions dispositive of all or part of any Dispute.

Exceptions. This section does not require informal dispute resolution or arbitration of the

following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other

equitable relief to stop unauthorized use or abuse of the Services or intellectual property

infringement or misappropriation.

CLASS AND JURY TRIAL WAIVERS. You and Clone Corp agree that Disputes must be

brought on an individual basis only, and may not be brought as a plaintiff or class member in

any purported class, consolidated, or representative proceeding. Class arbitrations, class

actions, and representative actions are prohibited. Only individual relief is available. The parties

agree to sever and litigate in court any request for public injunctive relief after completing

arbitration for the underlying claim and all other claims. This does not prevent either party from

participating in a class-wide settlement. You and Clone Corp knowingly and irrevocably waive

any right to trial by jury in any action, proceeding, or counterclaim.

Batch arbitration. If 25 or more claimants represented by the same or similar counsel file

demands for arbitration raising substantially similar Disputes within 90 days of each other, then

you and Clone Corp agree that NAM will administer them in batches of up to 50 claimants each

(“Batch”), unless there are less than 50 claimants in total or after batching, which will comprise a

single Batch. NAM will administer each Batch as a single consolidated arbitration with one

arbitrator, one set of arbitration fees, and one hearing held by videoconference or in a location

decided by the arbitrator for each Batch. If any part of this section is found to be invalid or

unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual

proceedings.

Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the

remainder will remain in effect, except that if a finding of partial illegality or unenforceability

would allow class arbitration, class action, or representative action, this entire dispute resolution

section will be unenforceable in its entirety.

Copyright complaints

If you believe that your intellectual property rights have been infringed, please send notice to the

address below or fill out this form. We may delete or disable content that we believe violates

these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where

appropriate.

Clone Corp

514 30th Street

Newport Beach, CA 92663

Attn: General Counsel / Copyright Agent

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner

of the copyright interest

A description of the copyrighted work that you claim has been infringed upon

A description of where the allegedly infringing material is located on our site so we can

find it

Your address, telephone number, and e-mail address

A statement by you that you have a good-faith belief that the disputed use is not

authorized by the copyright owner, its agent, or the law

A statement by you that the above information in your notice is accurate and, under

penalty of perjury, that you are the copyright owner or authorized to act on the copyright

owner’s behalf

General Terms

Assignment. You may not assign or transfer any rights or obligations under these Terms and

any attempt to do so will be void. We may assign our rights or obligations under these Terms to

any affiliate, subsidiary, or successor in interest of any business associated with our Services.

Changes to these Terms or our Services. We are continuously working to develop and

improve our Services. We may update these Terms or our Services accordingly from time to

time. For example, we may make changes to these Terms or the Services due to:

Changes to the law or regulatory requirements.

Security or safety reasons.

Circumstances beyond our reasonable control.

Changes we make in the usual course of developing our Services.

To adapt to new technologies.

We will give you at least 30 days advance notice of changes to these Terms that materially

adversely impact you either via email or an in-product notification. All other changes will be

effective as soon as we post them to our website. If you do not agree to the changes, you must

stop using our Services.

Delay in enforcing these Terms. Our failure to enforce a provision is not a waiver of our right

to do so later. Except as provided in the dispute resolution section above, if any portion of these

Terms is determined to be invalid or unenforceable, that portion will be enforced to the

maximum extent permissible and it will not affect the enforceability of any other terms.

Trade controls. You must comply with all applicable trade laws, including sanctions and export

control laws. Our Services may not be used in or for the benefit of, or exported or re-exported to

(a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings

are prohibited or restricted under applicable trade laws. Our Services may not be used for any

end use prohibited by applicable trade laws, and your Input may not include material or

information that requires a government license for release or export.

Entire agreement. These Terms contain the entire agreement between you and Clone Corp

regarding the Services and, other than any Service-specific terms, supersedes any prior or

contemporaneous agreements between you and Clone Corp.

Governing law. California law will govern these Terms except for its conflicts of laws principles.

Except as provided in the dispute resolution section above, all claims arising out of or relating to

these Terms will be brought exclusively in the federal or state courts of San Francisco,

California.